Policies


  • Privacy Policy
  • Returns
  • Shipping
  • Sale Items
  • Made to order
  • Gift Cards
  • Bridal Parties
  • Wholesale

Camilyn Beth LLC honors the privacy of our customers.Checkout information provided by customers on this website is strictly used for our company & your transaction.We will not disclose your personal information to any third party without your consent, other than to help us deliver you a better customer experience.


Contact 

Hello@camilynbeth.com

with any questions


Returns

Our goal at Camilyn Beth is for our customers to feel 100% satisfied in their garments.Orders must be returned within 30 days of receipt.Orders received after 30 days will receive store credit.Items may only be returned/exchanged if the garment has not been worn, altered, or washed.We are happy to provide a return-shipping label for any returns. 


Made to order items that are returned will have a $7 shipping/restocking fee deducted from your refund.


Exchanges

You may request an exchange for any item that has not been worn, altered, or washed within 30 days of receipt.We highly recommend placing an additional order to ensure the item does not sell out.Exchanging for items that were made to order, may take an additional 4 weeks.We are happy to provide a return-shipping label for any returns. 

 

Sale items

All sale items are final sale & are non-refundable, we will exchange or issue store credit.A sale item is defined by discounted merchandise listed in the 'sale' section.

 


Contact 

Hello@camilynbeth.com

with any questions


Shipping

Camilyn Beth ships Monday-Friday, excluding holidays. All orders placed before 4pm EST will be processed & ship the same business day.All orders received after 4pm EST or on a non-business day will ship the following business day.Once your order has shipped you will receive an email from info@camilynbeth.com with the ups tracking information.Camilyn Beth is not responsible for any lost or stolen packages.Please contact Camilyn Beth ASAP if your package did not arrive & we will contact the shipping carrier & do our best to track the package down.

 

Cost

UPS Ground: $8.00

UPS Next Day: $35.00 (in stock items only)

UPS International: $65.00

All orders over $200 ship complimentary via UPS Ground. (US Shipments Only) 


Time

All orders are shipped out of Florida.  See chart below for estimated shipping time (business days).

South East: 1-2 days

North East: 2-3 days

Mid West: 3-5 days

West Coast: 5-7 days

International: 7-15 days


Carrier

All orders are shipped UPS Ground (no signature required).

All orders are subject to change carriers depending on availability.

If a shipping carrier change occurs, you will be contact with that carrier’s tracking information.

All p.o. boxes or apo/fpo addresses will ship USPS, not UPS. 


Made to order items

For ‘made to order’ items: please see individual product information for turnaround time. Most turnaround times are 4-8 weeks.If you need your item for a special event, we will do our best to accommodate your time sensitive order.Please add your event date in the 'notes' section of your order to ensure arrival before event date.



Contact 

Hello@camilynbeth.com

with any questions


Sale items

All sale items are final sale & are non-refundable, we will exchange or issue store credit.A sale item is defined by discounted merchandise listed in the 'sale' section.

 


Contact 

Hello@camilynbeth.com

with any questions


Made to order items

Each gown is made to order, which means once your order is received we begin production on that item. For ‘made to order’ items: please see individual product information for turnaround time. Most turnaround times are 4-8 weeks. We recommend to place your order at least 2-3 months in advance of your event to accommodate for any alterations if needed. If you need your item for a special event, we will do our best to accommodate your time sensitive order. Please add your event date in the 'notes' section of your order to ensure arrival before event date.


Made to order items that are returned will have a $7 shipping/restocking fee deducted from your refund.  

 


Contact 

Hello@camilynbeth.com

with any questions


Gift cards

E-gift cards can be ordered in fixed dollar amounts up to $500. E-gift cards can be sent via email to any individual with a valid email address. The recipient of an e-gift card will receive one email including the e-gift card code. There is no physical copy of the gift card, unless specifically requested.


A gift card cannot be purchased using another gift card or promo code. Our e-gift cards can only be redeemed on www.camilynbeth.com. E-gift cards cannot be redeemed at boutique locations or other vendors who carry Camilyn Beth.


To apply the balance of an e-gift card, simply enter the gift card number in the 'coupon/promo code' area of check out. Purchases made with gift cards will be charged sales tax, if applicable. If the value of your gift card does not cover the order total, the remaining balance must be paid using a valid form of payment. If the value of your gift card exceeds the order total, the remaining balance will be available on your card for future use. Gift cards are non-transferable, non-refundable, & are not redeemable for cash, except to the extent required by law. 



Contact 

Hello@camilynbeth.com

with any questions


Bridal Parties

We highly recommend placing all bridal party orders 5-7 months prior to wedding date.

All gowns are on a 'made to order' basis, contact a CB wedding concierge for more information on exact ship dates.

 

Discount

We are happy to extend 20% off for all bridal parties.

Please contact a CB wedding concierge to receive unique promo code. 


After the wedding

 After the wedding get your dress hemmed for $25 (plus shipping).

Please contact Camilyn Beth to get your CB dress hemmed.



Contact 

Hello@camilynbeth.com

with any questions


Wholesale

Camilyn Beth is available to wholesale accounts (boutique, specialty, bridal, online & department stores)

Please inquire below for line sheets or visit us at a wholesale market to see the collection.



Contact 

Hello@camilynbeth.com

with any questions