Frequently asked questions

Do you have any stores, besides the Sarasota, FL location?

No, at this time we only have our headquarters & retail location in downtown Sarasota, FL.  We have no NYC location, our garments are produced by a third party manufacturer in the Manhattan garment district that is not open to the public. 

is there a way to try on at home before purchasing?

We used to have a 'try on at home' process however starting in Feb 2024 the demand for inventory was too high so we had to disable that program. We do not currently have plans to reinstate the 'try on at home' program & recommend to purchase online & return within the 14 day window if you are wanting to try multiple styles/sizes/colors. 

If you are local to Sarasota or in town for a visit all of our styles are available in store for trying on:) 

Can I order & return?

Yes! We do accept returns within 14 days of you receiving the order in the mail. See more on our return policy HERE.

Are your dresses lined?

Yes! We fully lined all of our dresses/gowns. The lining is light weight & attached at the seams for beautiful look inside & out! 

How do I care for my dress?

We recommend dry cleaning the garment after wear. For general care we recommend steaming the item to release wrinkle before wearing. Most items can be ironed however recommend proceeding with caution as fabrics can burn if the iron is too hot.  See more of our 'care' recommendations HERE

How often do you restocK?

Every item is a little different. The best selling/classic styles like the Amelia, Alexandria, Katherine, Ginny Gowns are all restocked every 3-6 months. The other styles could be restocked intermittently or come back as a return. 

Do the gowns ever go on sale?

No our gowns are not included in any promotions. With producing in the US we strive to keep our gowns priced fairly & do not have margin for discounts. 

What happens if I purchase a dress & need to return it after the 14 days?

We can accept unworn/unwashed garments for store credit or an exchange (if inventory is available). For any further questions about this policy you can reach out to Camilyn Beth Customer Service. 

Are Last Chance Items available for return?

Yes, you can return 'last chance' items within 14 days for a refund ($12 restocking fee applied to refund). Only 'SALE' items are non-refundable.

View our return policy HERE

How is your sizing? Do you offer petite?

Our sizing is 'true to size' for what you would typically wear (not bridal sizing). Some styles we recommend sizing up. or down depending on your measurements. You are always welcome to contact a CB customer service representative with your measurements for more guidance on a particular style. 

At this time we do not offer petite sizing & recommend alterations for the best fit. We do in-person fittings & alterations at our Sarasota store front. Turn around time is  typically take 2 weeks. We can not offer alterations without a in-person fitting to ensure that adjustments are correct. 

More Questions?

email us

OR Call us at (941) 313-2217